FAQ OPplus 365

  1. How do I get the OPplus 365 app?
  2. What do I have to do after installing the app?
  3. Where do I find the status of the OPplus 365 license?
  4. Is there anything I have to do after the license has been activated?
  5. What do I have to do to activate the OPplus 365 license?
  6. The license has been activated. But in the OPplus license information, the modules are still not active. What can I do?
  7. I licensed a new Microsoft user. Is that relevant for using OPplus 365?
  8. I am interested. Can I try a test version of OPplus 365?
  9. What happens after that test period?
  10. My installed version is older than the version available in AppsSource. How do I get a new version?
  11. Which license models are available?

How do I get the OPplus 365 app?

You will find the app for download in the Microsoft AppSource. (ext,. Link)

What do I have to do after installing the app?

OPplus 365 needs to be licensed and the role „ALL“ needs to be assigned to each user. For this purpose, contact your Microsoft partner.

Where do I find the status of the OPplus 365 license?

Type “OPplus license information” into the search field or use the corresponding tile of the dashboard of the OPplus 365 rolecenter:

Is there anything I have to do after the license has been activated?

You have to refresh the license information:

Screenshot FAQ 4

What do I have to do to activate the OPplus 365 license?

Give your Tenant-ID to your Microsoft partner as well as an information about the modules you would like to use. In case of a user-based license, you also need to give the number of users, who are mentioned in your BC license, to your partner.

The license has been activated. But in the OPplus license information, the modules are still not active. What can I do?

It is possible, that the license update hasn’t been done, or that the number of OPplus users does not correspond to the number of BC users. Your license could also be limited temporally (test license) and therefore ran out.

I licensed a new Microsoft user. Is that relevant for using OPplus 365?

Only, if you licensed a user-based version of OPplus 365, that user needs to be relicensed by your Microsoft partner. Otherwise the license is not valid anymore.

I am interested. Can I try a test version of OPplus 365?

Yes, there is a 30-days test version available. Just get in touch with your Microsoft partner and ask for it.

What happens after that test period?

OPplus 365 is no longer licensed and it is not possible to use it anymore. For further use of the modules, OPplus 365 needs to be licensed.

My installed version is older than the version available in AppsSource. How do I get a new version?

The App needs to be uninstalled and installed again.
Extension Management -> uninstall. Then AppSource -> OPplus 365 download and install again (Of course your data will not be deleted!!)

Screenshot FAQ 10

Which license models are available?

You are able to license „per User“ or „per Tenant“.